Terms & Conditions
The website (hereinafter the “Website”) is the e-commerce store for sales and services of the company E.M Studio Bango Ltd with registration no.39251 (hereinafter the “Company”), which is located at 10 Irinis Street, 6036 Larnaca, Cyprus.
The Company reserves the right to make changes, without any notice, that it deems necessary for its Website, modifying the current terms. The visitor/user is requested to check the content of the terms and conditions of use for any potential changes. The continued use of the Website even after any changes amounts to the unconditional agreement of the visitor/user, in relation to these terms.
Given the nature and scale of the internet, the Website under any circumstances including negligence is not liable for any kind of damage suffered by the visitor/ user of the pages, services, options, and Contents of the Website, which the visitor/user takes at his/her own initiative and having knowledge of the terms.
Intellectual Property Rights
The design of the Website, its settings and all its content including (indicatively and not restrictively) images, graphics, photographs, layouts, illustrations, signals, recordings, and all kinds of files, form part of the intellectual property and possession of the Company from the moment they are published on the internet subject to the rights of third parties. The content of the Website is under the protection of the relevant provisions of Cypriot Law, European Law, and International Conventions.
Right of Use
The content of the Website is available to the visitor/user only for personal use. Therefore, the reproduction, republishing, copying, storage, sale, transmission, modification in any way or in any other way exploiting all or part of the content of the Website and the services offered by it, without prior written permission of the Company is expressly prohibited.
Individual storage and copying part of the content is only permissible in the exceptional case, being on a simple personal computer for strictly personal use. The lack of intention for commercial exploitation is a necessary condition. In no case, however, can this be interpreted as an indication of the Company’s intention to grant intellectual property rights.
Waiver of Notices and Limitations of Internet Liability
The Company makes every effort so that the Content and information displayed on the Website is correct and reliable during its registration.
The Company does not guarantee and is not responsible, including in the case of negligence for any damages caused to the visitor/ user using the website. The content and services are provided “as is”, without any warranty, direct or indirect, expressed, or implied, subject to the guarantees of satisfactory quality, suitability, inviolability, safety, and accuracy, which the Company expressly denies.
Also, the Company is not responsible for the restoration of any damage (positive or consequential, which may indicatively consist of loss of profits, data, monetary satisfaction, etc.) by users/ visitors of the Website or third parties, due to a cause related to its operation or disfunction, the use of the website, any inability to provide services/ information available from it or from any unauthorized interference of third parties to products/ services/ information available through it.
Every effort is made for the smooth operation of the Network, but the Company in no case guarantees that the operations of the website or servers will be uninterrupted or without any kind of error, free of viruses and similar malware, whether it is for website or another site or server through which its content is transmitted.
Exclusion of Exhortation – Advisors
The Website’s content and services in no way constitute indirectly, or directly, encouragement, advice, or proposal, prompting to implement or perform any act or imitation thereof. Finally, in no case does the use of the pages and services of the Website conceal a consultant-client relationship. On the contrary, it is at the discretion of the users/visitors of the Website to evaluate them and act based on their personal will, excluding any responsibility of the Website.
Links to other Websites
The Company is the controller for the processing of the personal data of the visitor/user and controls the processing of his/her data on the Website. For more details regarding the processing of personal data by our Company, please refer to the Privacy Notice.
Marketable Items – Availability – Features
The available products for sale, their features, the prices, and the available stock, are accessible for everyone on the Website. Visitors/users can access more information about each product by clicking on the product icon.
The Company guarantees a prompt notice to customers as to the availability of the products, but it does not bear any responsibility for their availability. Daily, the Company makes every effort to provide all the required information for each product (technical characteristics, prices, etc.). Nevertheless, to minimize any mistakes, we would recommend that before the completion of your purchase, kindly contact us in situations where the prices or any other product characteristic is beyond the level of usual and reasonable.
The product prices that are available through the Website correspond to the prices that are valid in the physical stores of the Company. At certain intervals, special offers and discounts may be made, as part of the Company’s promotional activities, which may differ between the physical stores and the Website and may apply to different products.
Complaints – Management Policy
Our Company’s specialized staff is at your disposal, at any time to solve your questions, before and after the delivery of the products, either in person at the physical store of the Company or via telephone at +357 24638911 or via email at firstname.lastname@example.org or through the communication platform published in the Website
Product Order and Consumer Protection
Orders through the Website amount to distance selling contracts, which are governed by the legal framework of Certain Aspects of Society Services of Information and especially E- Commerce as well as Related Issues Law L.156 (I)/2004 and Amendment Law 97 (I) 2007 along with the following Laws of the Republic of Cyprus and the Directives of the European Union:
- The Law on Consumer Rights of 2013 (Law 113(I)/2013) and of the Amended L.112(I)/2021.
- The Law on Unfair Commercial Practices of Business to Consumers of 2007 (Law 103(I)/2007).
- Directive 2011/83/EU (which replaced Directive 97/7/EC of the European Parliament and of the Council of 20th of May 1997 on consumer protection in distance contracts), and the relevant Cypriot Legislation 113(I)/2013
- Directive 2005/29/EC of the European Parliament and of the Council, of the 11th of May 2005, on unfair business to consumer commercial practices in the internal market.
- Directive 2011/83/EU of the European Parliament and of the Council, of 25th of October 2011 on consumer rights.
- Council Directive 93/13/EEC and Directive of the European Parliament and of the Council as amended
- Directive 97/7/EC of the European Parliament and of the Council.
The user/visitor has the right to a valid order though the online store, provided that he is legally competent as per the provisions of Cypriot Legislation (on the condition that has reached the age of eighteen and has legal capacity to conclude a sale contract). Orders can also be placed by legal representatives of legal entities. The Company reserves the right to demand from the supervisor or guardian the return of any orders made by legally incompetent persons.
Right of Withdrawal and Return
You have a deadline of fourteen (14) calendar days from the date you received and acquired physical possession of the products to reconsider your decision for the preservation of the contract with the Company, without having to explain or justify your decision. In the case of returned products, you will be charged with the direct cost for return to the Company.
You are obliged to inform the Company within a period of 14 calendar days, that you wish to withdraw from the contract entered with the Company. To exercise the right of withdrawal from the contract, you are obliged to either fill in the ‘Withdrawal Form’ and sent it to the Company or to proceed with a clear statement demonstrating your decision to withdraw (e.g., sending a fax, e-mail, letter to the Company).
The returned products should be in their original perfect condition, i.e., in the condition in which they were when you received them. The presentation of the original proof of sale is a necessary condition for returned products.
Your refund will be executed within 14 days from the day the Company was informed of your decision to withdraw from the contract, by the same means of payment as the one used for the initial transaction. However, the 14-day deadline for your refund may be suspended until the Company (a) receives the products or (b) receives proof that the goods have been received.
Confirmation of your order will be made by our Company, within 2 working days from the day you place your order via e-mail, at the email address provided by you. The e-mail you will receive, will include the details of the products ordered, the delivery address chosen by you and the selected payment method.
For your best service the Company provides the following payment methods:
- Credit / Debit Card – All payments made using a card are processed through its electronic payment platform. The Website in no way stores data related to your card (e.g., card number, expiration date and security code CCV2).
- Payment by deposit in a bank account – You can deposit the money for your order in the following bank account of our Company by stating in the reasoning your name and order number.
Bank Accounts Details
- Bank of Cyprus
Αccount no. 055611010205.
- Εurobank Cyprus
Account no. 300100032741.
- Hellenic Bank
Account no. 31401A6021601.
- Ancoria Bank
Account no. 0016821101015.
Ways of Delivery
The online store of our Company offers the following ways of delivering your order. Deliveries are only made within the physical limits of Cyprus in the following ways:
- Pickup from the Company’s physical store within 2 working days, without any charge.
- Pickup from any office of the transport companies ACS Courier or General Post within 3 working days.
Home delivery via ACS Courier or General Post, except in inaccessible areas. For inaccessible areas, the delivery of your order will not take place at the address you indicate to us but at the nearest address of the transport network with which we cooperate. Therefore, you should pick up your order from the address that we will indicate to you, which will be as close as possible depending on the Postal Code.
Within the Website’s services framework, the visitor/user is given the opportunity to receive informative messages, if he so wishes, to the email address declared by him. In case the visitor/user ceases to be interested in receiving informative messages, he is given the opportunity to express this desire through the relevant electronic message sent to him by the Website.
Jurisdiction and Applicable Law
The above terms and conditions of use of the Website, as well as any modification, charge or alteration are governed and supplemented by Cypriot Law, European Law, and the Law of relevant international treaties.
If any provision of the above terms becomes contrary to Law, it automatically ceases to be valid and is removed, without affecting in any way the validity of the rest of the terms. This constitutes the entire agreement and binds only the administrator of the website and the visitor/user of its pages and services. No amendment of these terms will form part of this agreement and be considered unless it has been formulated in writing and incorporated into it.
The visitors/users agree that Cypriot Courts have exclusive jurisdiction and competence for any disputes that may arise.